bbf88's Privacy Policy

Last updated: January 2026

Introduction & Applicability

bbf88 (hereinafter "we", "our", or "platform") is a safe and reliable online betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how we handle the personal information of users ("user" or "you") of our website and services.

By using this website or registering an account, you are considered to have accepted the terms of this Policy. Please read the full Policy carefully. If you have any objection to any part of it, please refrain from using our services and contact us for assistance.

1 What information we collect

To provide our services, manage accounts, and ensure security, we may collect the following types of information:

1.1 Information provided directly by you

• Full name and date of birth (for age verification — only those aged 21 or above may register).
• Email address, mobile number, and contact address.
• National ID (NID) or passport number — for identity and age verification.
• Login credentials — username and encrypted password.
• Financial information — your payment account number (bKash, Nagad, Rocket, or Upay number). Full account details are never stored.

1.2 Automatically collected information

• IP address and geographic location (up to country level).
• Browser type, operating system, and device identity.
• Page visits, session duration, and click data.
• Data obtained through cookies and similar tracking technologies.

1.3 Information received from third parties

• Payment processors — transaction status and confirmation data.
• Identity verification services — to assist with the KYC process.
• Fraud prevention services — to detect risky activity.

2 Purpose of data use

bbf88 uses your information only for legitimate and necessary purposes. The main purposes for which we use your information are described below:

2.1 Account and service management

• Creating, verifying, and maintaining your account.
• Processing transactions related to deposits, withdrawals, and bonuses.
• Tracking gaming history, betting records, and account balance.
• Managing communications with the support team.

2.2 Security and legal compliance

• Identity verification and age confirmation (complying with the 21+ rule).
• Anti-money laundering (AML) and fraud detection.
• Monitoring and investigating suspicious activity.
• Meeting legal obligations and responding to requests from authorities.

2.3 Service improvement and communication

• Improving website experience and functionality.
• Sending important notifications and service updates.
• Providing a personalised experience based on your preferences.
• Supporting responsible gaming programmes.

3 Cookies & tracking technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help enhance website functionality and improve the user experience.

3.1 Types of cookies we use

• Essential cookies: Required to maintain login sessions, ensure security, and deliver basic services. Without these, the website cannot function properly.
• Functionality cookies: Used to remember your preferences and settings, such as language preference.
• Analytics cookies: Help improve our services by analysing website traffic and user behaviour. This information is processed in aggregate.

3.2 Cookie controls

You can disable cookies at any time by changing your browser settings. Keep in mind that disabling essential cookies may cause some parts of our service to not work properly.

4 Data sharing & disclosure

bbf88 never sells your personal information. However, information may be shared with designated third parties in specific circumstances:

4.1 Service provider partners

We work with trusted third parties that help operate our services — such as payment processing services (bKash, Nagad, Rocket, Upay), identity verification services, data security providers, and technology infrastructure providers. These partners may only use the information for their designated tasks and are bound by strict confidentiality agreements.

4.2 Disclosure for legal reasons

We may disclose information due to legal obligations in the following cases:

• Court orders or lawful requests from law enforcement agencies.
• Investigation of fraud, money laundering, or other illegal activity.
• To protect the rights of ourselves, our users, or third parties.
• In the event of a transfer of assets or operations (in which case you will be notified in advance).

4.3 What we do not share

5 Data security measures

bbf88 applies industry-standard technical and administrative measures to protect your personal information:

5.1 Technical security

• SSL/TLS encryption: All data transmission between your browser and our servers is protected by SSL encryption.
• Data encryption: Stored sensitive information, particularly passwords and financial details, is stored using advanced encryption technology.
• Secure server infrastructure: Our systems are protected by firewalls, intrusion detection systems, and regular security audits.
• Access controls: Only authorised personnel can access necessary personal information, and this is strictly controlled.

5.2 Administrative security

• Regular privacy and security training for staff.
• Clear internal policies on data processing.
• Mandatory confidentiality agreements with all third-party partners.

5.3 Security limitations

While we make every effort to protect your information, no digital system is completely secure. You also play a role in keeping your account safe — use a strong password, do not share your credentials with anyone, and notify us immediately if you notice any suspicious activity.

6 Data retention period

We retain your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Active account: All necessary information is retained for as long as your account remains active.
• After account closure: Financial transaction records and identity-related information may be retained for a specified period as required by legal obligations.
• Dispute resolution: Information relevant to any dispute or legal claim will be kept for as long as necessary.
• Analytics data: Anonymised statistical data may be retained for an extended period, but cannot be used to identify any individual.

Once the designated retention period ends, we take steps to securely delete or anonymise your information.

7 Your rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

7.1 Access and copy of information

You have the right to know what information we hold about you and to receive a copy of that information. We will provide the information within a reasonable time after receiving your request.

7.2 Right to correction

If the information stored in your account is incorrect or incomplete, you may request a correction. This can be done by accessing your account settings or by contacting support.

7.3 Right to deletion

In certain circumstances, you may request that your personal information be deleted. Please note that we may be required to retain some information if there is a legal obligation or legitimate business need.

7.4 Right to object to processing

You may object to the processing of your information for specific purposes, particularly for marketing communications. Your request will be considered and the necessary steps will be taken.

7.5 Right to complain

If you believe we have not handled your information properly, please contact us directly first. We will try to resolve your concern promptly and with care.

8 Protection of minors' information

bbf88 is operated for users aged 21 and above only. We do not knowingly collect or process personal information from any minor.

Age verification steps are taken at the time of registration. If we become aware that a minor is using our services, that account will be closed immediately and the relevant information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 Changes to this Policy

bbf88 reserves the right to amend or update this Privacy Policy as needed. In the event of changes:

• The updated Policy will be published on this page and the "Last updated" date at the top of the page will be updated.
• Registered users will be notified by email of any significant changes.
• Continued use of our services after any changes will be considered acceptance of the updated Policy.
• If you do not agree to the new Policy, please stop using the service and contact us to close your account.

Any dispute regarding the interpretation or application of this Policy will be governed by the applicable laws of Bangladesh.